Support · Contact

Contact Resumeora Support

Our support team handles all questions about the resume builder, Pro plans, billing, account issues, and custom multi-person arrangements. We respond within 24–48 hours on business days.

Support Email

support@resumeora.com
Response within 24–48 hours · Monday to Friday
No phone support
English language
Global support

What can we help you with?

All enquiries go to the same email address. Including the category in your subject line (e.g., "Billing question" or "Custom plan enquiry") helps us respond faster.

Resume builder help

Questions about using the editor, templates, sections, formatting, or PDF export.

Email us

Billing & Pro plan

Questions about payment, plan upgrades, cancellation, or refund requests.

Email us
Custom plan

Custom multi-person plan

Need to create resumes for more than 3 people? Contact us for a custom arrangement.

Email us

Account or policy issue

Account suspension, access problems, policy clarifications, or data deletion requests.

Email us
Custom Multi-Person Plan

Need resumes for more than 3 people?

Each Resumeora account is designed for personal use and supports creating resumes for up to 3 people (yourself and up to two others, such as immediate family members). This covers the vast majority of personal use cases.

If you need to create resumes for a larger group — such as a team, organization, placement cell, HR department, or career coaching service — a custom plan is available. Pricing is based on the number of people and the duration of access required.

How to enquire about a custom plan

1Email support@resumeora.com
2Subject line: 'Custom plan enquiry'
3Include the number of people you need resumes for
4Describe the use case (team, organization, family, coaching, etc.)
5Include any timeline or deadline if relevant
Send custom plan enquiry

Our team will respond with pricing and options within 24–48 hours

What to include in your email

Including these details helps us resolve your question in a single exchange rather than going back and forth for more information.

Your account email address
A clear description of your question or issue
The feature or page you're asking about
Screenshots if you're reporting a technical issue
For custom plans: number of people and intended use

Contact information

Response Time

24–48 hours

Monday to Friday

Languages

English

All communications secure

Resumeora does not offer phone support, live chat, or walk-in support. All enquiries are handled via email.

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